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Customer Service

⚠️ MAJOR POLICY UPDATE ⚠️

Effective November 14, 2024

  • All sales are final
  • No returns or exchanges accepted
  • No refunds issued
  • All items sold as-is

View complete All Sales Final Policy

We're here to help

CHAT NOW OWNERS GUIDE RETURNS & EXCHANGES SHIPPING POLICY

Need more help?

Have questions on returns, exchanges, shipping or anything else? Ask us anything!

We do not offer phone support to keep our prices low, but we're proud to offer around-the-clock email customer support. Fill out the form below and we'll get right back to you!

If you have a problem with your watch band, please attach a photo/video of the problem so that we can resolve the issue faster.

⚠️ Have you contacted us and not received a response? We are proud to offer 7x24 around-the-clock customer service via email. If you haven't received an email reply from us within 30 minutes, please check your junk/spam folder. We've put together some easy instructions so that you don't miss out on our email correspondence.